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How do I connect VIP-Energy to the company network server when I work from home? |
VPN connection is the most common. Talk to your IT department. |
Do I need the hardwarelock in the computer when I install VIP-Energy on my computer? |
Yes, if you are running single installation. The hardwarelock must also be placed in the computer all the time when VIP-Energy is used. |
We have to change the license server, how do I change the VIP Energy so that it can find the new license server? |
You change it in the "License System" settings. |
Licenses on the server are almost always running out. How do I start VIP-Energy otherwise than in demo mode? |
Buy more licenses! |
I use a docking station for my laptop, my single hardwarelock only works when the computer is off the docking device. |
USB ports have different identities when using a docking station. |
I have another of StruSoft program on my single hardwarelock. I bought VIP-Energy last week, but it may not work. Why? |
Update the license file. |
We have a license server at the office. I do not know the name, IP address or port for this server. How do I configure my computer to the company server? |
Talk to your IT department. |
I am connected to the license server at the office. I put my computer in sleep and when I come home VIP-Energy only starts in demo mode? |
You need to have contact the license server to be able to work from home. |
How do I connect the VIP-Energy to the company network server when I work from home? |
Talk to your IT department. |
How do I install VIP-Energy on my MAC? |
You can not. |
How do I install VIP-Energy on my LINUX? |
You can not. |
How do I log on www.strusoft.com to download VIP-Energy? |
You do not login anymore. Go to the following link and download the "Strusoft Installer." http://download.strusoft.com/ssin.html |
How do I change the VIP-Energy from a single installation to use a license server? |
You change it in the "License System" settings. |
How do I change the VIP-Energy from using a license server to a single installation? |
You change it in the "License System" settings. |
I installed VIP-Energy without problems and updated the license but how do I start the program, there is no icon on the desktop? |
Start – Program – VIP-Energy |
My new computer does not have a parallel port connector to hardware lock. Is there an adapter I can use? |
No. |
